Delivery Policy

Effective Date: 29/0½5

At 7xEleven, we are committed to ensuring that your shopping experience is seamless and your orders are delivered promptly. Please read our Delivery Policy to understand how we process and deliver your purchases.

1. Order Processing

• All orders are processed within [1-2 business days] after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

• Standard Delivery: [3-7 business days]
• Express Delivery: [1-3 business days] (if applicable)
• Delivery times may vary based on your location and shipping method selected during checkout.

3. Shipping Charges

• Shipping costs are calculated at checkout and depend on the delivery destination and order size.
• Free shipping may be available for orders over a certain amount (if applicable).

4. Delivery Locations

• We currently deliver to all Bangladesh.
• If your location is not listed, please contact us at 7xeleven@admin.com to explore delivery options.

5. Order Tracking

• Once your order is dispatched, we will send you a confirmation email with a tracking number and instructions on how to track your shipment.

6. Missed Deliveries

• If a delivery attempt is unsuccessful, our courier partner may contact you to reschedule. Additional charges may apply for repeated delivery attempts.

7. Damaged or Lost Packages

• If your package is damaged during transit or lost, please notify us immediately at Email: 7xeleven@admin.com
  Phone: 01916595891. We will work with our courier partners to resolve the issue.

8. Returns and Refunds

• For information about returns, exchanges, or refunds, please refer to our Return Policy.

9. Contact Us

If you have questions or concerns regarding your delivery, feel free to contact us:

• Email: 7xeleven@admin.com
  Phone: 01916595891

Thank you for choosing 7xEleven. We strive to deliver quality products and exceptional service every step of the way!